Privacy Policy

Effective Date: March 1, 2026

Lucky Duck Labs LLC · 30 N Gould St, STE R · Sheridan, WY 82801

1. Introduction

Lucky Duck Labs LLC (“Lucky Duck,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access or use our website, platform, sweepstakes, promotions, and related services (collectively, the “Services”).

This Privacy Policy forms part of your legal agreement with us under our Terms of Service. By using the Services, you consent to the practices described in this Policy. If you do not agree, please do not use the Services.

2. Information We Collect

A. Non-Personal Information

When you access the Services, we may automatically collect non-personal information such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URLs
  • Pages viewed and interactions

This information is used for analytics, security, and platform optimization.

B. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session state and login status
  • Remember user preferences
  • Measure traffic and performance
  • Track entries, checkout flow, and abandoned carts

Cookies are not spyware or viruses. You may disable cookies via your browser, but certain features of the Services may not function properly.

We may use cookie-based data to send cart reminders, account notifications, or service messages via email or SMS, where permitted by law and user consent.

C. Personally Identifiable Information (PII)

We collect personal information that you voluntarily provide, including but not limited to:

  • Name or alias
  • Email address
  • Mailing address
  • Billing and payment information
  • Account credentials
  • Entry and transaction history
  • Communications with us

We do not knowingly collect government-issued identifiers (such as Social Security numbers) unless explicitly required for legal compliance (e.g., prize fulfillment or tax reporting).

D. Sweepstakes & Entry Data

For promotions and giveaways, we may collect:

  • Entry method (paid or free AMOE)
  • Timestamp and confirmation data
  • Eligibility verification details

Mail-in entries and related records are retained for up to six (6) months following the close of each promotion, after which they are securely destroyed.

E. Third-Party Information

Our Services may integrate with third-party platforms (e.g., payment processors, analytics providers, messaging tools). Information you provide to those third parties may be shared with us in accordance with their privacy policies.

We do not sell SMS opt-in data or text-message consent information, and such data is never shared with third parties.

3. Children's Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

4. How We Use Your Information

We use personal information for lawful business purposes, including:

  • Account creation and authentication
  • Sweepstakes administration and winner verification
  • Processing purchases and payments
  • Customer support and communications
  • Email and SMS notifications (with consent)
  • Fraud prevention and security
  • Legal and regulatory compliance

5. Sharing of Information

We do not sell your personal information.

We may share information only with:

  • Service providers performing functions on our behalf
  • Payment processors and fulfillment partners
  • Legal authorities when required by law
  • Successor entities in the event of a merger or acquisition

All third parties are required to use your information solely for lawful, specified purposes.

6. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption where appropriate.

However, no system is 100% secure. You acknowledge that we cannot guarantee absolute security and are not responsible for unauthorized access beyond our reasonable control.

Your data may be stored on servers located in the United States or in secure cloud infrastructure.

7. Data Breach Notification

In the event of a data breach involving unencrypted personal information, we will notify affected users and relevant authorities as required by applicable law.

8. Data Retention and Disposal

We retain personal information only as long as necessary for business, legal, or regulatory purposes.

When records are no longer required, they are securely destroyed through shredding, deletion, or anonymization.

9. Do Not Track Signals

Some browsers offer “Do Not Track” signals. Our systems do not currently respond to these signals.

10. GDPR Rights (EU / UK Residents)

If you are a resident of the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your data
  • Right to rectification or erasure
  • Right to restrict or object to processing
  • Right to data portability
  • Right to lodge a complaint with a supervisory authority

We act as a data controller under GDPR. Requests may be submitted to hello@tryluckyduck.com and will be processed without undue delay.

11. U.S. State Privacy Rights

Nevada Residents

Nevada residents may opt out of any future “sale” of personal information by contacting hello@tryluckyduck.com. We do not currently sell personal data.

California Residents

Lucky Duck does not currently meet the revenue thresholds required for coverage under the CCPA or CPRA.

However, California residents may request:

  • Disclosure of data sharing practices
  • Updates or deletion of personal information

Requests can be made via hello@tryluckyduck.com.

Utah Residents

Lucky Duck does not meet the thresholds required for applicability under the Utah Consumer Privacy Act.

12. Changes to This Policy

This Privacy Policy is effective as of March 1, 2026. We may update it from time to time. Material changes will be posted on our website or communicated by reasonable means.

Continued use of the Services after changes become effective constitutes acceptance.

13. Contact Us

If you have questions, concerns, or privacy requests, contact us at: hello@tryluckyduck.com

Still have Questions

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Talk to the founder

If something isn’t clear or you have a question, you can email me directly. I read every message myself and respond as quickly as I can. This platform only works if it’s open and accountable.

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